Frequently asked questions

The price depends mainly on the size of the murti, the type of marble, the amount of carved detail and the finish, such as a natural polish, painted details or gold work. Where a price is listed, you will find it on the product page. For other pieces and for custom work, we give a written quotation on request, with packing and shipping shown separately for international orders.

Send us an enquiry through the form on this website with the murti you are interested in, or the deity, size and style you have in mind, and your country. We will reply with details, photographs where available and a quotation. Once you are happy with the specification and the quotation, we confirm the order in writing.

We usually reply within 6 hours, and our team is available on call 24 hours a day, 7 days a week. You can also book a free video call on Zoom or Google Meet.

Yes. If a product page does not show a view you need, such as the back, the side or a close-up of the face or hands, ask us and we will share what we can. It is sensible to see enough detail to be confident before you order.

If you are buying a specific ready piece, the photographs show that piece. For made-to-order murtis, the photographs show a previous example or a design reference. Because each murti is made individually from natural stone, a new piece will be very close in design but will not be identical in veining, tone or every small detail.

You can ask us about a custom murti through the custom order form. Tell us the deity, the posture or form, the height you need, the finish and your timeline, and we will reply with what is possible and a quotation.

Yes, you can describe the design you want, including posture, mudras, ornaments, base and finish. We will tell you honestly which details are achievable in marble at the size you need, and agree the specification with you in writing before any work begins.

Reference images are a helpful way to show the design you have in mind. Send the custom order form, then share your reference photographs with us on WhatsApp (they are never published), and we will explain how closely it can be followed in marble.

It depends on the size of the murti and how much it is customised. Once we know the deity, height, posture and finish, we give you our best estimate, and the timeline is confirmed in your quotation before you commit.

We work with Makrana marble, Vietnam marble, Jhiri marble and black stone, as well as other stones to suit each order. Each product page states the marble used for that murti, and your quotation confirms the marble for any custom piece.

Yes. Marble is a natural stone, so it has veins, speckles and small variations in tone, even within the same block. These are part of the material, not defects. If an even colour matters to you, mention it when you enquire.

Yes. Every Swarnim Arts murti is carved entirely by hand by our artisans in Jaipur.

The website groups murtis roughly into small (under about 12 inches tall), medium (about 12 to 24 inches) and large (over about 24 inches). Exact dimensions are listed on each product page. If you need a size that is not shown, you can ask about a custom piece.

Marble is a dense stone, so murtis are heavier than they look, and weight rises quickly with size. A seated figure or a group on a wide base weighs much more than a slender standing figure of the same height. Where known, weights are given on product pages, or you can ask for the weight of a specific piece.

Measure the internal height, width and depth of your mandir or the space where the murti will stand. Leave room above the murti and in front of it for a lamp, flowers and cleaning. Our size guide explains the process in more detail.

Yes, we can arrange shipping outside India. Tell us your country and city when you enquire, and we will include packing and shipping in your quotation.

After the murti is finished and approved, it is packed and handed to a carrier. Smaller pieces usually travel by courier and larger pieces by freight. The shipment then goes through customs in your country, where import duties and taxes may be assessed, before final delivery to your address. Delivery estimates depend on destination and shipping method, and we confirm them in your quotation.

Every murti is packed by our own specialised packing team to industrial export packing standards. The packing is chosen for each piece according to its size, weight and delicacy, and your quotation describes how your murti will travel.

You pay in three stages as your murti takes shape: 50% advance to begin the work, 25% once carving is complete and before packing, and the remaining 25% before dispatch. For larger temple projects we are happy to talk through a schedule that suits your committee.

Dust the murti regularly with a soft brush or cloth and wipe it with a soft cloth dampened with clean water, then dry it. Avoid acidic, abrasive or bleach-based cleaners, which can dull or etch marble. Clean off kumkum, turmeric, sandalwood paste, oil and milk soon after puja, as marble is porous and can stain. Painted or gilded areas need extra care, so wipe them gently or avoid them.

Marble can be used outdoors, but weather, pollution, frost and direct sun can affect its surface over time, and painted or gilded finishes are more vulnerable. If you plan to place a murti outside, tell us when you enquire so we can discuss whether it is suitable.

Many families perform abhishek on marble murtis. Rinse the murti with clean water afterwards and dry it thoroughly, especially after milk, curd, honey or anything acidic, to reduce the risk of staining.

Yes. Temple committees can send us the sanctum dimensions, photographs of the space, the number of murtis and any guidance from their priests. We will reply with what is possible and a written quotation.

Yes. We have been making marble murtis in Jaipur for more than 25 years, and our murtis stand in temples across India, including the Chhatarpur Mandir in Delhi and a Shani mandir, and in many Jain mandirs.

We make murtis to the height your temple needs, from small murtis for a home mandir to large temple murtis. Share the height, the sanctum dimensions and photographs of the space, and we will confirm the details in a written quotation.

Yes. Tell us how many murtis you need, their sizes and whether they must match in style and finish, and we will quote for the full order.

Check the sanctum and pedestal dimensions, the load the floor can carry, the route from the delivery vehicle to the sanctum, and the date of the pran pratishtha or inauguration. A structural engineer can advise on floor loading for large pieces.